Continental Research
!
4500 Colley Avenue
!
Norfolk, VA 23508
B - 10
Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with:
The Police Department
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
22.7% n/a
24.8% 23.6% 24.3% n/a
n/a
29.4%
Satisfied
69.0%
66.5% 67.4% 69.8%
62.5%
Dissatisfied
7.3%
6.5% 7.2% 5.3%
6.5%
Very Dissatisfied
1.0%
2.2% 1.8% 0.7%
1.5%
100.0%
100.0% 100.0% 100.0%
100.0%
(n=300)
(n=322) (n=500) (n=301)
(n=323)
The Fire Department
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
35.0% n/a
35.4% 32.8% 34.6% n/a
n/a
43.0%
Satisfied
64.0%
62.7% 65.6% 65.1%
56.7%
Dissatisfied
0.7%
1.6% 1.4% 0.3%
0.3%
Very Dissatisfied
0.3%
0.3% 0.2% 0.0%
0.0%
100.0%
100.0% 100.0% 100.0%
100.0%
(n=300)
(n=322) (n=500) (n=301)
(n=323)
The maintenance of City roads and bridges
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
4.3% 6.4% 4.3% 3.2% 5.0% n/a
n/a
6.5%
Satisfied
52.3% 51.4% 48.4% 60.4% 44.5%
46.4%
Dissatisfied
33.7% 33.8% 39.1% 30.0% 42.9%
39.3%
Very Dissatisfied
9.7% 8.4% 8.1% 6.4% 7.6%
7.7%
100.0% 100.0% 100.0% 100.0% 100.0%
100.0%
(n=300) (n=311) (n=322) (n=500) (n=301)
(n=323)
