Continental Research
!
4500 Colley Avenue
!
Norfolk, VA 23508
B - 11
Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with:
The traffic flow on City roadways
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
n/a
n/a
n/a
0.8% 2.0% n/a
n/a
3.1%
Satisfied
41.2% 29.6%
46.4%
Dissatisfied
42.6% 52.5%
38.1%
Very Dissatisfied
15.4% 15.9%
12.4%
100.0% 100.0%
100.0%
(n=500) (n=301)
(n=323)
The “regular” trash collection
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
29.0% 30.5% 27.3% 19.4% 28.2% n/a
n/a
26.3%
Satisfied
61.3% 64.6% 64.6% 63.2% 58.5%
68.4%
Dissatisfied
8.0% 4.5% 6.2% 14.2% 11.0%
4.0%
Very Dissatisfied
1.7% 0.3% 1.9% 3.2% 2.3%
1.2%
100.0% 100.0% 100.0% 100.0% 100.0%
100.0%
(n=300) (n=311) (n=322) (n=500) (n=301)
(n=323)
The City’s bulk trash pick-up for larger items and yard debris
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
n/a
n/a
n/a
n/a
n/a
n/a
n/a
30.3%
Satisfied
61.0%
Dissatisfied
7.7%
Very Dissatisfied
0.9%
100.0%
(n=323)
