Continental Research
!
4500 Colley Avenue
!
Norfolk, VA 23508
B - 14
Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with:
The rain water drainage in your neighborhood area
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
n/a
n/a
n/a
11.2% 9.3% n/a
n/a
18.3%
Satisfied
58.0% 59.8%
47.7%
Dissatisfied
21.2% 22.9%
21.7%
Very Dissatisfied
9.6% 8.0%
12.4%
100.0% 100.0%
100.0%
(n=500) (n=301)
(n=323)
The City’s efforts to keep residents informed about City services and activities
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
n/a
11.3% 9.3% 7.0% 10.0% n/a
n/a
12.4%
Satisfied
70.1% 63.4% 71.0% 70.8%
69.3%
Dissatisfied
15.1% 25.2% 19.2% 17.6%
15.2%
Very Dissatisfied
3.5% 2.2% 2.8% 1.7%
3.1%
100.0% 100.0% 100.0% 100.0%
100.0%
(n=311) (n=322) (n=500) (n=301)
(n=323)
Citizens having the opportunity to share their ideas or opinions before the City makes important
decisions
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
n/a
7.1% 7.5% 4.8% 8.6% n/a
n/a
13.0%
Satisfied
62.1% 62.1% 69.8% 64.8%
65.9%
Dissatisfied
25.7% 26.7% 21.8% 23.3%
17.3%
Very Dissatisfied
5.1% 3.7% 3.6% 3.3%
3.7%
100.0% 100.0% 100.0% 100.0%
100.0%
(n=311) (n=322) (n=500) (n=301)
(n=323)
