Continental Research
!
4500 Colley Avenue
!
Norfolk, VA 23508
B - 9
Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with:
The community centers
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
14.0% 15.1% n/a
13.8% 16.1% n/a
n/a
19.8%
Satisfied
67.3% 69.5%
71.0% 71.1%
61.3%
Dissatisfied
13.7% 12.2%
13.2% 12.1%
16.3%
Very Dissatisfied
5.0% 3.2%
2.0% 0.7%
2.6%
100.0% 100.0%
100.0% 100.0%
100.0%
(n=300) (n=311)
(n=500) (n=298)
(n=313)
The Chesapeake public library system
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
42.0% 46.6% n/a
44.6% 52.0% n/a
n/a
42.9%
Satisfied
54.7% 52.7%
52.4% 46.6%
54.5%
Dissatisfied
2.7% 0.6%
3.0% 1.3%
1.9%
Very Dissatisfied
0.7% 0.0%
0.0% 0.0%
0.6%
100.0% 100.0%
100.0% 100.0%
100.0%
(n=300) (n=311)
(n=500) (n=298)
(n=319)
The quality of the drinking water
1998 1999 2000 2001 2006 2007 2008 2014
Very Satisfied
2.3% n/a
n/a
4.8% 7.0% n/a
n/a
18.9%
Satisfied
23.7%
38.8% 61.1%
57.0%
Dissatisfied
41.7%
32.0% 26.6%
17.3%
Very Dissatisfied
32.3%
24.4% 5.3%
6.8%
100.0%
100.0% 100.0%
100.0%
(n=300)
(n=500) (n=301)
(n=323)
