2014 Chesapeake Citizens Survey - page TOC 2

Continental Research ! 4500 Colley Avenue ! Norfolk, VA 23508
Table of Contents (cont’d)
SURVEY RESULTS (cont’d)
Satisfaction With City Services Overall.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Zip Code Map: % Satisfied With City Services Overall. . . . . . . . . . . . . . . . . . . . . . . 46
Summary Table: Average Satisfaction Ratings and Percent Satisfied. . . . . . . . . . . 47
Currently Subscribe to Cox or Verizon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Watched Any Programs on WCTV in the Past Few Months. . . . . . . . . . . . . . . . . . . 49
In the Past Few Months, Have You Watched:
A Chesapeake City Council Meeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
“Thinking Out Loud”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
“Whatever Works”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
A High School Sports Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
A 48NEWS Show. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
One of the Special Channel 48 Programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Summary Table: % of All Respondents/Cable Subscribers/Recent WCTV
Viewers Who Have Seen WCTV Programs in the Past Few Months. . . . . . . . . . . 56
Main Source of Information About City Services, Programs, and Activities. . . . . . . . 57
Second Source of Information About City Services, Programs, and Activities. . . . . . 58
Top Two Sources of Information (Combined).. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Attended the Chesapeake Jubilee in the Past Three or Four Years. . . . . . . . . . . . . 60
Opinions of the Chesapeake Jubilee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Suggestions for Improving the Chesapeake Jubilee. . . . . . . . . . . . . . . . . . . . . . . . . 62
Have a Disaster Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Have a Disaster Supply Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
PROFILE OF RESPONDENTS
Internet Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Length of Residence in the City of Chesapeake.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Home Zip Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Which Area Best Describes Where You Live. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Age of Respondent.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Ethnic Origin of Respondent.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Annual Household Income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Gender of Respondent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
APPENDICES
Appendix A: 2014 Questionnaire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A1-A4
Appendix B: 1998 - 2014 Trend Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B1-B21