Continental Research
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4500 Colley Avenue
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Norfolk, VA 23508
A - 1
Appendix A
2014 Questionnaire Form
Hello, I’m with Continental Research. We’re doing a survey tonight for the City of Chesapeake
to ask residents how they feel about City services.
Screeners:
S1) Are you at least 18 years of age?
(If no, ask to speak to an adult in the household)
S2) Is this a home or a business?
(If exclusively a business, politely TERM interview)
S3) [Tactfully screen out City empl... Do you happen to be a City of Chesapeake employee?]
1) How many years have you lived in Chesapeake? yrs.
(If 0, TERM interview)
2) When you describe Chesapeake to someone who has never been here, do you say:
(Read Choices)
1- Mostly good things, 2- Some good and some bad things, or 3- Mostly bad things?
3) What is your home Zip Code? 2 3 3
(Check quotas)
4) Considering what’s important to you personally, what is the single MOST important problem
or greatest need facing the City of Chesapeake today?
(Probe)
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Think for a moment about living in Chesapeake. Overall, are you Very Satisfied, Satisfied,
Dissatisfied, or Very Dissatisfied with (Q5 to Q18)?
(ROTATE ITEMS WITHIN GRID)
VS S D VD
[INDICATE if D/K
]
5)
4 3 2 1 The overall appearance of the City
6)
4 3 2 1 The number of activities and things to do in Chesapeake
7)
4 3 2 1 The City’s parks
(If 2 or 1, will ask Q30 follow-up.)
8)
4 3 2 1 The City’s community centers
(If 2 or 1, will ask Q31 follow-up.)
9)
4 3 2 1 The Chesapeake public library system
10)
4 3 2 1 The quality of the drinking water
11)
4 3 2 1 The Police Department
12)
4 3 2 1 The Fire Department
13)
4 3 2 1 The maintenance of City roads and bridges
