Continental Research
!
4500 Colley Avenue
!
Norfolk, VA 23508
40
Keeping Residents Informed
Q24 - Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with the City’s
efforts to keep residents informed about City services and activities?
Number
Percentage
Very Satisfied
40
12.4%
Satisfied
224
69.3%
Dissatisfied
49
15.2%
Very Dissatisfied
10
3.1%
323
100.0%
Overall Percent Satisfied = 81.7%
*
Mean (Average) = 2.91 (n=323)
Mean Scale: 4 = Very Satisfied
3 = Satisfied
2 = Dissatisfied
1 = Very Dissatisfied
* “Very Satisfied” + “Satisfied”
