Continental Research
        
        
          !
        
        
          4500 Colley Avenue
        
        
          !
        
        
          Norfolk, VA 23508
        
        
          44
        
        
          The City’s TV Station
        
        
          ALL RESPONDENTS
        
        
          Q28 - Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with the City’s
        
        
          cable TV station, WCTV?
        
        
          Number
        
        
          Percentage
        
        
          Very Satisfied
        
        
          40
        
        
          14.3%
        
        
          Satisfied
        
        
          229
        
        
          82.1%
        
        
          Dissatisfied
        
        
          9
        
        
          3.2%
        
        
          Very Dissatisfied
        
        
          1
        
        
          0.4%
        
        
          279
        
        
          100.0%
        
        
          Overall Percent Satisfied = 96.4%
        
        
          *
        
        
          Mean (Average) = 3.10 (n=279)
        
        
          Mean Scale: 4 = Very Satisfied
        
        
          3 = Satisfied
        
        
          2 = Dissatisfied
        
        
          1 = Very Dissatisfied
        
        
          NOTE:  Forty-four people are not included in this table because they had no opinion.
        
        
          RECENT WCTV VIEWERS ONLY
        
        
          Q28 - Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with the City’s
        
        
          cable TV station, WCTV?
        
        
          Number
        
        
          Percentage
        
        
          Very Satisfied
        
        
          16
        
        
          20.0%
        
        
          Satisfied
        
        
          61
        
        
          76.3%
        
        
          Dissatisfied
        
        
          3
        
        
          3.8%
        
        
          Very Dissatisfied
        
        
          0
        
        
          0.0%
        
        
          80
        
        
          100.0%
        
        
          Overall Percent Satisfied = 96.3% *
        
        
          Mean (Average) = 3.16 (n=80)
        
        
          NOTE: Two hundred forty-three people are not included in this table because 44 people could
        
        
          not rate their satisfaction with WCTV, and 199 people did not view WCTV recently.
        
        
          * “Very Satisfied” + “Satisfied”