Continental Research
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4500 Colley Avenue
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Norfolk, VA 23508
30
Human Service Programs
Q18 - Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with the human
service programs for needy or disabled residents, the elderly, and those with substance
abuse problems?
Number
Percentage
Very Satisfied
41
12.9%
Satisfied
236
74.0%
Dissatisfied
34
10.7%
Very Dissatisfied
8
2.5%
319
100.0%
Overall Percent Satisfied = 86.8%
*
Mean (Average) = 2.97 (n=319)
Mean Scale: 4 = Very Satisfied
3 = Satisfied
2 = Dissatisfied
1 = Very Dissatisfied
* “Very Satisfied” + “Satisfied”
NOTE: Four people are not included in this table because they had no opinion.
