Continental Research
!
4500 Colley Avenue
!
Norfolk, VA 23508
28
Bulk Trash Pick-Up
Q16 - Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with the City’s
bulk trash pick-up for larger items and yard debris?
Number
Percentage
Very Satisfied
98
30.3%
Satisfied
197
61.0%
Dissatisfied
25
7.7%
Very Dissatisfied
3
0.9%
323
100.0%
Overall Percent Satisfied = 91.3%
*
Mean (Average) = 3.21 (n=323)
Mean Scale: 4 = Very Satisfied
3 = Satisfied
2 = Dissatisfied
1 = Very Dissatisfied
* “Very Satisfied” + “Satisfied”
