Continental Research
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4500 Colley Avenue
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Norfolk, VA 23508
24
Fire Department
Q12 - Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with the Fire
Department?
Number
Percentage
Very Satisfied
139
43.0%
Satisfied
183
56.7%
Dissatisfied
1
0.3%
Very Dissatisfied
0
0.0%
323
100.0%
Overall Percent Satisfied = 99.7%
*
Mean (Average) = 3.43 (n=323)
Mean Scale: 4 = Very Satisfied
3 = Satisfied
2 = Dissatisfied
1 = Very Dissatisfied
* “Very Satisfied” + “Satisfied”
