Continental Research
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4500 Colley Avenue
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Norfolk, VA 23508
21
Libraries
Q9 - Are you Very Satisfied, Satisfied, Dissatisfied, or Very Dissatisfied with the
Chesapeake public library system?
Number
Percentage
Very Satisfied
137
42.9%
Satisfied
174
54.5%
Dissatisfied
6
1.9%
Very Dissatisfied
2
0.6%
319
100.0%
Overall Percent Satisfied = 97.5%
*
Mean (Average) = 3.40 (n=319)
Mean Scale: 4 = Very Satisfied
3 = Satisfied
2 = Dissatisfied
1 = Very Dissatisfied
* “Very Satisfied” + “Satisfied”
NOTE: Four people are not included in this table because they had no opinion.
